Introduction

WW Freight Group values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We collect various types of information, including personal details such as your name, email address, phone number, and billing details. Shipment details, including package contents, weight, destination, and sender information, are also collected as part of our logistics process. Additionally, we gather technical data such as IP addresses, browser types, and tracking information collected through cookies and similar technologies. Communication records, including emails, inquiries, and customer service interactions, are also maintained to improve service quality.

How We Use Your Information

We use the collected data to provide and manage our logistics and freight services effectively. This includes processing transactions, sending order confirmations, and enhancing our website functionality to improve the customer experience. We also ensure compliance with legal and regulatory requirements and may send promotional and service-related communications if consent is given.

Data Protection and Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. Encryption of sensitive data, access restrictions for authorized personnel, and regular security audits are among the steps we take to ensure your information remains secure.

Sharing of Information

WW Freight Group does not sell or rent personal data. However, we may share information with trusted service providers who assist in logistics, payment processing, and IT support. In cases where required by law or for fraud prevention, we may disclose information to legal authorities. Additionally, in the event of a merger, acquisition, or business restructuring, relevant data may be transferred accordingly.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience. These tools help analyze website traffic, store user preferences, and improve our services. Users have the option to manage cookie preferences through their browser settings.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. In some cases, data may be kept longer if required for legal, regulatory, or security purposes.

Your Rights

Depending on your jurisdiction, you may have the right to access, update, or correct your personal information. You can also request the deletion of your data, opt out of marketing communications, and restrict or object to data processing.

Changes to This Policy

WW Freight Group reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by the laws of the jurisdiction where WW Freight Group operates. Any disputes related to data privacy will be handled in accordance with applicable regulations.